If you encounter a problem with an ASUS product for which you can't find a solution, click the Contact Us button. The following dialog will open:
Click the Visit Support Website button to access an ASUS web page that will help you gather more information to identify the problem and possibly a solution.
If you still can't determine a fix, click Send Feedback with System Log. This feature uses the existing Thunderbird e-mail program to send the failure information and system info to ASUS. (If Thunderbird is being used for the first time, a wizard will be launched to guide you through the process of setting up Thunderbird.)
The internally-created log file will be attached in the e-mail to ASUS, to facilitate trouble-shooting and assist in finding a problem resolution for you.
For information about other features of the Diagnostic Tool, see these topics: